All communications will be with me alone.
I wear many hats be it sales to accounts and designer to developer. Any time you contact me with regards to anything I am the one and only person you will deal with.
I am available when you need me
If we are in different time zones, I try to work to your time zone, so I can be available when you need me during an ongoing project.
I don’t use techno jargon
I know the terminology, but you may not. It might sound all big and fancy but that doesn’t help with communicating ideas and getting points across.
I listen to your ideas and requirements and I will advise on options best suited to you; not me.
You may have seen a website that looks all fancy but doesn’t achieve the purpose of the website, so I would possibly advise against that option.
All websites are completely custom built for you
I design and build all websites from the ground up. This means I have intimate knowledge of how everything works and should a problem arise I will be able to fix it swiftly.
I don’t use pre-built or bought templates unless instructed to do so
The sole reason is that if I need to modify anything to your requirements the code necessary may not be in the place it should be if I had designed it, so more often than not I end up spending more time finding the thing I need to change when it would have taken me far less time simply just to code it in myself.
I won’t stop until you are completely satisfied
As with all projects, there is design creep which simply means ideas evolve and change and as such, I evolve along with the projects so as to keep you completely satisfied.
Support offered before, during and after completion
I offer support at all stages of a project, be it a friendly ear to offer advice, after completion you may notice some changes you would like to make to the design or content.